Monthly TierRewards

Each Monthly Tier Rewards selection corresponds to one calendar month (the "Entry Period"). Each Entry Period begins at 00:00:00 on the first day of the calendar month and ends at 23:59:59 on the last day of the calendar month, UK local time.

Point thresholds for each tier are fixed and published within the Gradia app at the start of each Entry Period. At the date of these rules there are five tiers, Tier 1 to Tier 5, with thresholds of 100, 200, 300, 400 and 500 points respectively. Once published, tier thresholds will not be changed during the Entry Period. Gradia may vary the point value assigned to individual earning actions during an Entry Period (for example, by running temporary multipliers or promotions), but doing so will never raise the threshold required to enter any tier. If point values are weighted upward during a month such that tiers become easier to reach, that is at Gradia's risk and not the entrant's.

At the end of each Entry Period, all users' point balances reset to zero and a new Entry Period begins. Points are not carried over between months.

The monthly reward selection for each tier takes place on or around the 1st day of the calendar month following the relevant Entry Period. Gradia reserves the right to postpone a selection date in exceptional circumstances, provided that the selection will take place no later than 30 days after the originally scheduled date. Entrants will be notified of any postponement through the Gradia app or by email.

Rewards for each tier are determined by Gradia and announced within the Gradia app at the start of the relevant Entry Period. Rewards may include cash, gift cards, consumer electronics, or other products or experiences.

One reward is awarded per tier per monthly selection. Rewards are non-transferable and cannot be exchanged for cash or alternatives, except at Gradia's sole discretion.

Where a reward is a cash award, payment will be made by bank transfer to a UK bank account in the winner's name, within 14 working days of Gradia's receipt of valid bank details and successful completion of the verification steps in Section 6.

Where a reward is a product or gift card, delivery will be arranged by Gradia within 28 days of reward acceptance.

Gradia may, from time to time, introduce additional tiers with additional rewards. Any new tier will be announced in advance and will take effect only from the start of a subsequent Entry Period. The introduction of new tiers will not affect tiers already published for, or in progress during, the current Entry Period.

Winners for each tier are selected at random from all eligible entrants for that tier (including both app-based and postal entrants) using a cryptographically secure random number generator. For each tier Gradia keeps a record of the eligible entrants, the random selection made and the time it was made, which is available for inspection on reasonable request to support@gradia.co.uk.

Winners will be notified by push notification to the Gradia app and by email to their registered email address (or, in the case of postal entrants, by post or email using the contact details supplied) within five working days of the selection date. The notification will include details of the reward and instructions for claiming it.

Winners must confirm acceptance of their reward within 14 calendar days of notification. If a winner does not respond within 14 days, or if Gradia is unable to make contact within that period using the contact details supplied, Gradia reserves the right to award the reward to an alternative winner selected at random from the remaining eligible entrants for that tier, using the same process.

Where a winner is aged 16 or 17 at the time of the monthly reward selection, the written consent of a parent or legal guardian must be provided as part of the claim before the reward is released, as described in Section 2. The 14-day windows in this Section apply equally to such winners, and Gradia will allow a reasonable additional period for guardian consent to be obtained where the winner has responded within the window.

Before any reward is released, winners may be required to provide:

• Proof of identity (passport or UK driving licence)
• Proof of current UK residence (utility bill, bank statement, or official correspondence dated within the last three months)
• Proof of current student enrolment at a UK university or higher education institution
• For cash rewards, bank account details in the winner's own name (or, in the case of winners aged 16 or 17, in the name of their parent or legal guardian)

Gradia may decline to release a reward where any of the above cannot be satisfactorily verified, or where Gradia reasonably believes the entrant has breached these rules. Winners must comply with verification requests within 14 calendar days. Failure to do so will be treated as non-acceptance and Section 6 paragraph 3 will apply.

If, after a reward has been released, Gradia becomes aware that the winner was ineligible under these rules, or obtained their entry in breach of these rules, Gradia reserves the right to reclaim the reward (or its monetary equivalent) and to select a replacement winner.

Winners agree that Gradia may use their first name, university, and a general description of the reward won for publicity purposes - including on the Gradia website, app, and social media channels - without additional compensation.

Winners may object to such use at any time before accepting the reward, or by written notice to support@gradia.co.uk within 14 calendar days of receiving the reward. Where a winner objects, Gradia will not use any personally identifying information about that winner in its publicity.

Personal data provided by entrants will be used solely for the purposes of administering the Monthly Tier Rewards programme, verifying eligibility, and distributing rewards.

Records of winners (name, contact details, university, and reward details) will be retained for six years from the end of the accounting period in which the monthly selection was made, for legal, tax and audit purposes. Records of non-winning entrants will be retained for 12 months following the date of the selection, after which they will be anonymised or deleted.

For full details of how Gradia handles personal data, see the Gradia Privacy Policy.

Gradia reserves the right to disqualify any entrant and to void any entry where:

• The entrant has used any automated, scripted, or other artificial means to accumulate points or submit entries
• The entrant has created multiple Gradia accounts or misrepresented their student status, identity, or eligibility
• The entrant has provided false or misleading information at registration or during reward claim
• The entrant's Gradia account has been suspended or terminated for any reason
• Gradia has reasonable grounds to believe the entrant has attempted to manipulate, defraud, or abuse the selection process
• The entry does not comply with these rules

Entrants agree to cooperate with reasonable verification requests, including providing proof of identity, student status, and account ownership. Failure to do so within 14 calendar days of a request will result in disqualification.

Gradia's decision on all matters relating to the Monthly Tier Rewards programme is final and no correspondence will be entered into.

Gradia accepts no responsibility for any entries - whether through the app or by post - that are lost, delayed, corrupted, damaged, or not received for any reason, including any failure or unavailability of the Gradia app, website, or supporting infrastructure during any part of an Entry Period. Entrants are responsible for ensuring they have working access to the app or postal service in good time to enter.

Gradia is not liable for any damage, loss, or disappointment suffered by entrants or winners arising from their participation in the Monthly Tier Rewards programme or from their acceptance, use, or enjoyment of any reward.

Gradia reserves the right to amend, suspend, or cancel the Monthly Tier Rewards programme at any time where circumstances outside its reasonable control make this necessary. In such cases, Gradia will give reasonable notice through the Gradia app and by email where practicable.

Nothing in these rules limits Gradia's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law.

Winners are solely responsible for any tax obligations arising in their jurisdiction of residence in connection with receipt of a reward. Gradia makes no representations as to the tax treatment of any reward.

Complaints about the conduct of any Gradia Monthly Tier Rewards selection should be raised in writing to support@gradia.co.uk. Gradia will acknowledge complaints within five working days and will aim to provide a substantive response within 28 calendar days.

These rules are governed by the laws of England and Wales. Any disputes arising from the Monthly Tier Rewards programme shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The Gradia Monthly Tier Rewards programme is a free-to-enter loyalty rewards programme operated in accordance with the Gambling Act 2005. It is not a lottery and not a form of gambling. No payment of any kind is required to enter or to win.

The Monthly Tier Rewards programme is operated solely by Gradia Ltd. Apple Inc. and Google LLC are not sponsors of the programme and are not involved in it in any way, and the programme is not affiliated with, endorsed by, or administered by Apple or Google.